Common Questions
Can I use my CueLine® READER CD on another computer?Yes, you can use your CueLine® READER CD on another computer. You should save your preferences to a floppy disk or a USB thumb drive first while in CueLine® READER on your original computer, then load your preferences when prompted on the new computer. You will be asked to accept the appropriate end user license agreements again. You will also have to register your copy of CueLine® READER for this new computer. Do I have to register before I use CueLine® READER?All non-trial versions of CueLine® READER must be registered to run. Go here for more information on registering your copy of CueLine® READER. On what operating systems can I use the reader?CueLine® READER runs on Windows and OS X. Refer to this requirements page for detailed information. How do I read a recently printed book?Popular new books can be purchased over the internet in several electronic text formats, but none of those formats are in the simple text form required by CueLine® READER. Do you have any childrens' books?There are quite a few children's books included. If you know a favored book's title or author's name then use the title and author lists to select an eBook. You can also locate and select a child's eBook by searching on any one of the following words: beauty, bobbsey, boy, child, fable, fairy, girl, goose, polly, prince, rabbit, reader, rover, stories, story, tale, or young. Why are some eBook's text lines of uneven length?CueLine® READER attempts to differentiate between lists, that may be embedded in a paragraph, and normal paragraph sentences. If an eBook breaks a paragraph into very short lines then CueLine® READER interprets those short lines as a list and not as sentences that wrap from one line to another. The point at which a short line is interpreted as a list rather than a sentence was chosen to work with most of the eBooks. Due to the extreme irregularity of these eBooks there are cases in which normal paragraph sentences are incorrectly interpreted as lists. How do I delete users from my Multiple Users system?Users are automatically deleted after 6 months of inactivity. If you couldn't find the answer to your questions, we will be more than happy to help. Whether you have a question about your order or need help installing your software, we've got your answers. Contact us. Our technical support staff will be glad to lend a hand.
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