Common Questions
Why are some text lines of uneven length?CueLine® ED attempts to differentiate between lists, that may be embedded in a paragraph, and normal paragraph sentences. If a text file breaks a paragraph into very short lines then CueLine® ED interprets those short lines as a list and not as sentences that wrap from one line to another. The point at which a short line is interpreted as a list rather than a sentence was chosen to work with most eBooks. Due to the irregularity of text line length in eBooks there are cases in which normal paragraph sentences are incorrectly interpreted as lists. How do I delete users from my Client Server or Multiple Users system?On Client Server and Multiple Users systems users are automatically deleted after a set number of months of inactivity. The number of months of inactivity is set on the Advanced tab of the Preferences dialog. The default setting is 6 months of inactivity. To immediately remove a user from the list of users simply log on as that user, go to the Advanced tab of the Preferences window and click on the Delete User button. Where is the shortcut on my Vista Desktop?On Windows Vista an administrator must manually drag and drop the CueLine® ED Desktop shortcut to the Public\Desktop that everyone sees. The instructions to do this are here. If you couldn't find the answer to your questions, we will be more than happy to help. Whether you have a question about your order or need help installing your software, we've got your answers. Contact us. Our technical support staff will be glad to lend a hand.
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